Where cancellation of your booking takes place a 50% refund will be offered if notice is given 7 days prior to your visit/appointment.

If cancellation takes place less than 7 days prior to your visit/appointment, then no refund will be given.

Requests to change bookings made 7 days prior to your visit/appointment may be offered but please note these are subject to a £20 admin fee and cannot be guaranteed.

We are unable to change the date of bookings within 7 days of arrival and these will be deemed as a cancellation and no refund will be given.